1. How long does it take for items to arrive?
The Processing usually takes 2-5 business days. For Standard Shipping, it usually takes 10-20 business days, and Express Shipping takes 3-5 business days.
PS. For orders to South America and the Russian Federation, shipping may take more than 1 month due to transport and customs issues.
2. Delivery Estimates
Actual delivery dates may vary due to product availability, delivery location and weather conditions. Please allow additional time for any special requests.
3. How much does shipping cost?
We offer Free shipping on all products.
NOTE: Each country has its own customs rules and policies. Please contact local customs for more information. If, in rare cases, import duties or taxes are charged, the customer is responsible for paying them.
4. Customs, duties, and taxes
All international shipments will be sent with duties and taxes to be paid by the recipient. Duties will be assessed by the importing country based on current laws governing imports. Any import taxes or Tariffs are the sole responsibility of the consumer.
printscustomonline.com does not assume any responsibility for any taxes or Tariffs, we strongly encourage that our customers check with your local Customs officials for any fees that may be incurred.
5. How Do I track My Order?
Once your order is shipped, we will send you an email with the corresponding information. After that you will be able to track your order at https://www.17track.net/en. Please allow 1-2 business days for tracking information to be available.
6. My order says delivered, but I don’t have it?
Some possible things that could have happened.
– They didn’t scan it correctly and it will show up the next day.
– The carrier could have left it at a neighbors house by accident or a front desk if you live in an apartment. Please check.
– If you still can’t find the order, please email us at email@example.com
7. What if the package doesn’t arrive?
If you don’t get your package 60 days after it was shipped, please contact us at firstname.lastname@example.org. We’ll either resent a new one to you or give you a full refund.